Sales Admin

Job Description :
1. Check and review sales invoice and driver list printed by general admin and reconciled to the Customer order.
2. Check and reconfirm stock collected by driver/stock keeper to make sure the item type and quantity is accurate before delivery.
3. Follow up customers transaction, complain and input. Demonstrate good communication skill, archive skill, teamwork and self-motivation
4. Call existing Customer for repeat order. Responsible to call and follow up customer payment
5. Receive sales order from Customer and inform to General admin to be input to system.
6. Inform and update customer regarding delivery schedule, price update, and new product. Inform customer regarding public holiday and remind them to place order in advance.
7. Generate sales invoice and driver list. Double check and reconfirm stock collected by driver/stockkeeper to make sure correct item and quantity. Coordinate with driver to collect outstanding customer payment for each area.
8. Review outstanding Customer payment informed by Finance and manage the driver route to collect the payment. Record the feedback from Customer after following up the payment.
9. Acknowledge customers phone call, WA, texts and email for order or complain. Responsible to archives all delivered invoices and split paid and unpaid invoices.
10. Create weekly summary of customer complaints report (Consist of Item name, spec and reason of the complaint).

Placement :
15 Woodland Loops #04-25 Singapore 738322

Send Email to : ismyfoods@gmail.com